As telemedicine takes root, there’s a growing need to train physicians on how to handle virtual visits with patients and develop a good ‘webside manner’

“When Kaiser Permanente’s emergency room wait times began rising three years ago, Dr. Dennis Truong and a colleague launched a telemedicine program to provide faster access to care for their patients.

At the time, there weren’t many training programs for telemedicine or for developing good “webside” manner, which can greatly improve patients’ adherence to treatment. Instead, Truong had to learn on the fly…” Read full article.